I was on course yesterday at the NSRA and I heard a suggestion that I found interesting. Our instructor Gary, the same instructor that I had for my course back when suggested that we as Realtors® present our sellers or buyers with a manual or listing presentation with what we as personal Realtors® have to offer that client. With what sets us apart from other Realtors®. It got me thinking about myself and about Bruce and what we as individuals and as a team have to offer our clients. I have only begun this thought process and expect to add to it later but I have to say that one of my biggest qualities is that I really pay attention to what people say. I am an analyst. I have been criticized for it in my lifetime but realize that in my years of selling real estate it is a benefit. I really listen to what people are looking for in a home and what is important to them in their lives. I pay particular attention to the fine details that they themselves may not know they are telling me. Like their children's likes and wants, if they have pets and they want more room for their pets to roam, the names and ages of everyone in the family, color preferences, what they like in a neighborhood and so on. Things that come up in everyday conversation but things that will help us to find them the perfect home. Bruce will go the extra mile for our clients in every way. He has a huge heart and is empathetic to the trial and tribulations of the moving process. He will go out of his way to help the experience be pleasant one even to the point that he himself will not have any time in his days for himself but he is happy knowing that our clients are happy. These were just some of the things that I thought of off of the top of my head when the question was posed...but I truly believe that Bruce and I work very hard for our clients and often times have worked very hard for people that didn't turn out to be clients of ours but we worked just as hard. We have alot of integrity with regard to how we treat our clients and I am sure that if asked everyone of our clients over the years will agree. I am going to continue to think of all that we personally offer our clients that sets us apart from others. Stay tuned. As a mother of 3 but of 2 boys under the age of 2, I don't get much time to think. On another note, I have seen the sun poking through today...I hope for all that it turns out to be a nice day today. More so, a nice week. We have clients moving at the end of this week and it is no fun to move in the rain. Chow for now. Angela